Impact Hub Berlin is looking for a Hospitality & Event Lead.

At Impact Hub Berlin, we believe that great hospitality and well-executed events bring people together to drive meaningful change. As our Hospitality & Event Lead, you will play a key role in shaping both our low-waste café and our dynamic event space, ensuring seamless operations, financial sustainability, and an outstanding experience for our community and clients.

Your journey will begin with a focus on the gastro division, allowing you to fully immerse yourself in café and catering operations, supplier partnerships, and team coordination. By Q3, your role will expand to lead the event team of currently one eventmanager, where you will oversee capacity planning, financial performance, and client engagement. This phased onboarding approach ensures a structured transition, allowing you to make a strong impact in both areas.

You’ll work closely with our Event Manager, forming a strong event duo that balances operational execution and growth. This collaboration not only helps distribute responsibilities effectively but also ensures flexibility and support during peak periods. If you are passionate about sustainable hospitality, operational excellence, and data-driven decision-making, we’d love to hear from you!

About Impact Hub Berlin

We empower entrepreneurs to create a better future by providing them with a coworking space, programmes, a collaborative community and the right connections.
Impact Hub Berlin is part of the global Impact Hub network, the world’s biggest impact community made of over 110+ locations in over 60 countries and 320,000+ makers. We are Europe’s largest Impact Hub – a 3.500m2, circularly-built and run coworking space in Berlin, Neukölln. ready to make impact work with us?

Your deliverables

Hospitality (70% of the position)
Gastro Sales & Performance Tracking
Develop and implement gastro concepts, negotiate with partner & suppliers, create catering offers, and drive sales. OKR and KPI planning and execution responsibility.
Café & Catering Operations
Oversee daily operations, coordinate logistics, and ensure smooth service execution with strong hands-on mentality.
Financial Oversight
Monitor budgets, control costs, and optimize pricing & profitability.
Quality & Compliance
Ensure high service standards, food quality, hygiene regulations, and seamless guest experiences.
Sustainability & Innovation
Drive the adoption of circular economy principles and sustainable catering practices and include innovative concepts from the IHB member community.
Team Leadership & Development
Manage, onboard, and empower the Gastro & Event team, ensuring smooth workflows and strong team culture.

Event (30% of the position)
Financial Planning & Revenue Optimization
Develop pricing models, track budgets, and analyze event profitability, and make timely decisions to ensuring financial sustainability and growth. Plan and track event sales, ensuring profitability and impact
Reporting & Performance Tracking
Provide clear financial reports, identify trends, and align strategies with business goals
Client Engagement & Retention
Oversee and support Eventmanager in strengthening customer relationships, improve the client journey, and drive long-term engagement. Supporting and covering Eventmanager in writing event offers, during their absence.
Marketing & Promotion Collaboration
Oversee and support Eventmanager in developing targeted campaigns with the marketing team to increase event bookings, attract new clients, and maximize revenue.
Cross-Functional Collaboration
Align Gastro & Event strategy with marketing, finance, and other departments.
Sustainability & Process Improvement
Implement sustainable event practices and continuously optimize workflows to improve efficiency, reduce waste, and enhance overall impact.

Your qualifications and skills

• Proven track record in managing Gastro and Event operations, including budgeting, team leadership (fostering a positive and efficient work environment), and service execution.
• Strong ability to track KPIs, analyze actuals, and make strategic decisions to optimize revenue and efficiency. First experiences in OKR setting.
• Skilled in negotiating with suppliers, engaging with clients, and collaborating across departments.
• Fluent in German and English, with the ability to communicate professionally with clients, partners, and team members.
• The right to work in the EU, and be based in Berlin.

What’s in it for you

• The opportunity to shape impact-driven gastro & catering concepts. A dynamic, collaborative team & a vibrant community of impact entrepreneurs.
• A sustainable, future-focused work environment, where you will get a Structured Onboarding
• A meaningful role in a mission-driven organization, part-time position (32 hrs/week) starting as soon as possible in Berlin, Neukölln.
• With a salary expectation based on your experiences.
• Purpose-driven work within the world’s largest network for impact innovation, with over 25,000 members and 100+ locations worldwide.
• The freedom to work autonomously and build up your own ideas in an entrepreneurial environment.
• Being able to develop within a dynamic (and growing) team built around trust, collaboration, and courage.
• Access to a fully equipped and sustainably run coworking space in Berlin with refreshments, regular community meals, and events.
• The possibility for some remote working, with flexible hours and access to any other Impact Hub in the world for three days per month.
• A dedicated learning budget of 500 EUR / 5 days per year to spend on your professional development (after the first year of employment).

Excited to create impact together?

If you’re interested in joining us, please fill out our application form. You can contact us through the chat if you have any questions.

Impact Hub Berlin is committed to creating a diverse and inclusive environment and team in which equity is at the forefront. We value diversity through ethnicity, colour, religion, gender, gender identity or expression, sexual orientation, national origin, ability, or age and we strongly encourage BIPOC individuals to apply. Please let us know if you have any specific needs regarding this application process.

We look forward to receiving your application.